Baggage

Your baggage will be identified with a tag number when you check it. You will get a receipt for each bag checked.

Make sure the number of receipts corresponds to the number of bags checked and keep the receipts until you get to your destination. You will be able to identify your baggage with your tag number.

Baggage Allowance

Each passenger may check up to 64 kilograms, in accordance with the following specifications:

Each passenger shall pay a fixed amount of USD 25 for the first 20kg of checked baggage (equivalent to 1 baggage unit). This means that it is the weight, not the number of bags what is taken into account.

If the bag checked exceeds 20kg, the passenger shall pay a USD 5 per kilogram excess baggage (except for travel originating Brazil (USD 10) o originating in Brazil with destination Chile, which has a USD 15 per kilogram rate). In any case, each bag shall not weigh more than 32kg. Bags exceeding 32kg will not be accepted.

Each passenger is entitled to carry up to two bags, bearing in mind that for each kilogram exceeding the first 20kg, an excess baggage charge shall be paid in accordance with the paragraph above.

Subject to space availability on the aircraft’s hold, the passenger may check a third bag. In any case, the combined weight of the three bags may not exceed 64 kg and each kilogram in this third bag shall be paid as excess baggage.

Exception list:

1. Passengers who check-in online will have a USD 10 discount off their first bag (up to 20 kilograms). Passengers who experience technical difficulties when checking-in online will also have the USD 10 discount, provided that they hold proof of their attempts (error message print).

2. Passengers who buy “flexible fares” (booked in Y, B or M class service) will have a 100% discount off their first bag (not exceeding 20 kg). However, the USD 5 charge per excess kilogram will still apply.

3. Passengers originating travel in Brazil won't have to pay for their first 20 kg bag, the rest will be charged as excess baggage. They will pay USD 10 per excess kilogram for travel to Argentina, Paraguay and Uruguay and USD 15 for travel to Chile.

4. Groups of 10 or more people booked on the same reservation will not pay the charge for the first checked bag.

5. Passengers travelling with an infant (0-2 years old) will have a USD 10 discount off their first piece because they cannot check-in online. In case two or more adults travel with an infant (all booked on the same reservation), they will also get the USD 10 discount off their first 20-kg bag.

6. Passengers travelling between Montevideo and Sao Paulo (non-connecting) will be exempted from the charge for their first checked bag.

7. These conditions do not apply for passengers holding tickets with offline sectors. However, excess baggage charges will be collected if the bag weight exceeds pluna’s allowance.

As regards fast baggage, the allowance will be 12kg, and the passenger shall pay USD 25.

Charges associated with hold baggage*

Charge per 20-kg piece **	Excess baggage charge (per kg)	Maximum weight per bag
USD 25	USD 5***	32 kilos

*This allowance and charge table only applies to Pluna-operated routes. Connecting passengers from other airlines: contact our ticketing offices or call centre.
**Airports in Brazil: First bag (20 kg max.) free.
*** Exception: travel from Brazil to Argentina, Paraguay and Uruguay (USD 10) and from Brazil to Chile where the excess baggage charge is USD 15. For more information, contact our ticketing offices or call centre.

APPLICABLE CHARGES FOR SPECIAL BAGGAGE

Musical Instruments	Excess baggage Exception: Guitars - 1 piece
Sporting equipment
Bicycles	2 pieces
Golfing equipment (1 bag with clubs and shoes)	1 piece
Surfboards	2 pieces
Windsurfing boards	4 piece
Smaller boards (sandboard, bodyboard, snowboard)	1 piece
Skis (1 pair of poles and 1 pair of boots or 1 board and 1 pair of boots)	2 pieces
Fishing equipment (fishing rod, fishhook, reel)	1 piece
Other sporting equipment Trunks up to 1 m. Trunks bigger than 1 m.	2 pieces 3 pieces
Polo gear (clubs)	1 piece
Prams*	1 piece
AVIH	Excess baggage
PETC** (pet in cabin)	USD 50

* Strollers shall be transported free of charge. In the case of compound chairs (2 checked bags), the first one will be charged, and the second one won’t.

** Pets may be transported in-cabin, provided that the animal + the container weigh no more than 5 kilograms.

The passenger shall be responsible for wrapping each piece for its transportation.

No charge applies to the following checked baggage: wheelchairs, crutches and orthopedic items.

Blind person’s guide dogs will be transported in-cabin free of charge.

Flights operated by other companies may have a different baggage policy, in which case their baggage policy shall apply.

Hand baggage

Hand baggage is permitted in every case, free from charge, provided that it complies with the security standards, does not exceed 8 kg in weight and 40 cm x 32 cm x 20 cm in dimensions. This applies to all of our flights.
All baggage exceeding this size will be checked.

Items that MUST BE TAKEN on board:
> Money
> Documents
> Mobile Phone
> Cameras
> MP3 Players
> CD Players
> Medicines
> Jewellery
> Keys
> Other valuables

Items FORBIDDEN FOR CARRIAGE on board:
Hand baggage security applicable to all of our international flights (including the air shuttle service). Valid for all passengers boarding or connecting in MVD.

> Sharp objects such as penknives, knives, razors, scissors, nail clippers, tweezers, etc.

RESTRICTED items:
- All liquids must be held in individual containers not exceeding 100ml, carried in separate, sealed, clear-plastic bags not exceeding 20cm x 20cm in dimensions
- Containers exceeding 100ml, even if partially empty, cannot be carried on board
- The items must fit comfortably in the bag
- The bag must be x-ray screened at airport security points, only one bag per passenger being allowed

The following liquids, pastes and gels are allowed:
- Medicines: liquid, gel or aerosol. (letter from your physician required)
- Baby formula/milk
- Liquids, juices or gels for passengers who indicate a need for such items to address their medical condition
- Liquids, gels and/or aerosols (including duty-free items) purchased in the boarding area may exceed the limits set above and are permitted onboard the aircraft, as long as they are wrapped in sealed plastic bags and the passenger holds the purchase receipt.

In order to make security inspections easier, the plastic bag carrying the containers with liquid must be handed in separately.

The following items ARE considered liquids:
> Water and other beverages, soups, syrups.
> Creams, lotions and oils, including toothpaste.
> Perfumes
> Gels (shower gel or shampoo)
> Pressurised containers, including shaving cream, foams and deodorants
> Aerosols or any other item of similar consistence